When Mark was recommended to me by a friend they said “he will go beyond your expectations”. I smiled as my expectations of professionals I use is always high and for something as important as my home purchase, it would be even higher. From the start Mark was on top of each and every step along the way from contract negotiation to inspections and BINSR requests to close of escrow I never imagined my home purchase would be as smooth as it was. Even in dealing with a difficult selling agent he smoothed things out and found solutions to challenging situations in a way that left everyone feeling ok. His communication, weekly reports and approach to working with buyers is second to none. On top of everything else he puts together a 3-ring binder with every transaction document organized as well as a pdf copy of all things for my future needs as well. Beyond my expectations? Without a doubt!