BUYER

I was so fortunate to have worked with Mark Molnau on my recent home purchase. I visited from out of town to look at homes and he took the time to show me dozens of properties until I fell in love with the “one.” He was knowledgeable, patient, extremely friendly, and a true professional. As a first-time home buyer, Mark took the time to guide me through the entire home buying process. Once a contract was signed and the process had shifted to working with the bank on the mortgage, that’s when having Mark on my side was critical. I experienced difficulties with the mortgage lender’s staff slowing down the process, requesting duplicate information, and requesting additional information at the last minute. Throughout the entire stressful and frustrating process with the bank, Mark was on top of everything and requested updates from the bank, clarified incorrect information they had, and even supplied information they needed. He kept me in the loop every step of the way and also provided the sellers with updates as the process with the mortgage lender was just as frustrating for them. He truly went ABOVE AND BEYOND. Despite the incredible stress of dealing with the mortgage lender, Mark took a giant load off of my shoulders by getting things to move along while I was back home out-of-state (with a 3-hour time difference) and working full-time. If it were not for Mark’s professionalism, efficiency, effectiveness, and knowledge, I truly believe that I would still be waiting to close on my new home. He basically performed his job, the bank’s job and the title company’s job. I highly recommend Mark to anyone. He is one in a million.